PRIVACY POLICY
Effective Date: January 1, 2023
Last Updated Date: October 31, 2025
For previous versions of the Care of You Privacy Policy, please see our archive here.
If you have questions about this version or any prior version, contact us at info@institute-hypnosis.com or by phone +1 (847) 651-2025.
CUH&P by Yulia Volimerets d/b/a Care of You, together with its affiliates (“Care of You,” “CUH&P,” “we,” “our,” or “us”), provides an online platform that connects clients, companies, certified coaches, consulting hypnotists, and other licensed or certified professionals (the “Platform”). We help individuals and organizations access coaching, consulting hypnosis, mindset work, stress management, leadership development, and related professional support services (the “Services”).
We understand that the personal information you share with us can be sensitive. We treat that responsibility seriously.
This Privacy Policy (the “Policy”) explains how we collect, use, store, share, and otherwise handle personal information (including information that may be considered “sensitive” under certain privacy laws). It also explains your choices and rights regarding that information.
This Policy applies to:
• Our websites and landing pages, including care-of-you.com, connect.care-of-you.com, institute-hypnosis.com and related subdomains.
• Our intake and application forms for clients, corporate partners, and specialists.
• Internal review / onboarding processes for experts who apply to work with Care of You.
• Communications with us by email, phone, messaging apps, or web forms.
• Any other services we operate directly.
This Policy does not cover third-party platforms we may link to or tools operated by independent practitioners, including their own websites, telehealth systems, or payment processors.
By using our Services, you agree to the terms of this Policy and our Terms of Service. If you do not agree, please stop using our Services.
This Policy contains the following Sections:

1. Policy Scope and Limitations
2. Information We Collect
3. How We Use Information We Collect
4. Legal Bases for Use of Your Information
5. How We May Disclose Your Information
6. Retention of Your Information
7. Your Choices and Rights
8. Additional Information for Residents of California, Virginia, Colorado, Connecticut, and Utah
9. Additional Information for Nevada Residents
10. Additional Information for Non-U.S. Residents
11. Security
12. Children’s Privacy
13. Changes to This Policy
14. International Data Transfers and Dispute Resolution
15. How to Contact Us
16. POLICY SCOPE AND LIMITATIONS

In this Policy, “Personal Information” means any information that identifies or could reasonably be used to identify a specific individual, including information that some laws call “personal data,” “personal information,” or “sensitive personal information.”
This Policy applies to Personal Information that we collect:
• From clients and prospective clients seeking services (for example: hypnosis for habits and patterns, stress reduction, emotional regulation, executive coaching, leadership coaching).
• From coaches, consulting hypnotists, and other specialists who apply to join Care of You.
• From companies and organizations that contact us about corporate coaching or wellness programs.
• From people who communicate with us by email, phone, web form, or social platforms.
This Policy does not apply to:
• Information that has been de-identified or anonymized so that it cannot reasonably be linked back to you.
• Information handled only by an independent contractor or provider outside of our Platform under their own policies and legal obligations.
• Information collected by a third-party service you access directly (for example, a coach’s private scheduling software or a payment page they operate themselves).
When Care of You processes Personal Information for internal purposes (for example, to review your application to become an Executive Coach on the platform), Care of You is the “data controller” or “business” for that data. That means we decide how that data is used, within the rules of this Policy and applicable privacy laws.
When we process Personal Information on behalf of an organization client (for example, when a company asks us to suggest executive coaches for their leadership team), that company may be the data controller and we may act as a “service provider” / “processor.” In those cases, the organization’s own privacy or HR policy may apply to some of your data. We are not responsible for other companies’ or individual providers’ privacy practices.
Our Services may contain links to websites, applications, scheduling tools, messaging services, or payment processors that we do not control. Their privacy practices may be different. Please review their policies if you choose to use them.

1. INFORMATION WE COLLECT

We collect Personal Information in a few main ways:
• Information you provide directly to us.
• Information collected automatically when you use our Services.
• Information we receive from third parties.
Information you provide directly
Account and Contact Information
If you fill out an intake form, request to be matched with a specialist, submit an application to join the platform, or contact us, we may collect:
• Full name
• Email address
• Phone number
• Country / state / time zone
• Preferred language of service (for example, English or Russian)
• Areas of concern or goals (for example: stress, habits, leadership development, burnout, anxiety, performance, public speaking, fear of flying)
Professional Application Information (for Specialists)
If you apply to work with us as an Executive Coach, consulting hypnotist, corporate coach, or other specialist, we may collect:
• Your CV / résumé, certifications, credentials (for example ICF, NGH), licensure status (if applicable), education history, areas of specialization, years of practice
• Links to professional profiles
• Languages in which you work with clients
• Availability and scheduling preferences
• Whether you have completed mentoring, supervision, or Continuing Education hours
• Short written answers about your approach, ethics, methods, and client population
We collect this to evaluate whether you meet our professional standards and onboarding requirements.
Session and Intake Information (for Clients)
If you request services for yourself or for your company, we may ask you to share:
• Coaching goals (for example: confidence, leadership mindset, communication with team)
• Areas you want support with (for example: stress, burnout, self-regulation, habits)
• Whether you are seeking executive coaching, consulting hypnosis, career performance coaching, or emotional regulation support
• Whether you prefer individual or group work
We do not ask you to share detailed medical history as a condition of initial intake. Please do not send us medical emergency information, crisis disclosures, or information about self-harm through general intake forms. Those situations require immediate licensed clinical or emergency support, not coaching or hypnosis.
Communications with Us
If you email us, message us, or fill out a web form, we collect the contents of that communication. We may also keep call notes or chat summaries to help us serve you better, for training, and for quality assurance.
Automatically collected information
Log / Device / Usage Data
When you visit our websites or forms, we may automatically collect:
• IP address and approximate location (for example, based on ZIP code or region)
• Browser type / device type
• Pages visited, buttons clicked, time spent on page
• Referral source (for example, did you come from Instagram, Google Ads, a newsletter, etc.)
Cookies and Similar Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to:
• Understand how visitors use our pages
• Improve user experience
• Remember preferences (for example language)
• Support security and fraud prevention
You can usually control cookies in your browser settings. Certain features may not work without basic cookies.
Information from third parties
We may receive information about you from:
• A company that contacts us and suggests you as a point of contact for leadership coaching.
• A specialist who refers you for stress management or executive coaching.
• Public professional profiles (for example, LinkedIn or an official coaching directory).
• Systems we use for secure document signing, scheduling, or credential verification.
If we combine that information with other data we already have about you, we will treat the combined information as Personal Information under this Policy.

1. HOW WE USE INFORMATION WE COLLECT

We use Personal Information for legitimate business purposes, including:
To provide and improve our Services
• Match clients with appropriate specialists.
• Match companies with executive coaches and leadership support.
• Review applications from specialists who want to join Care of You.
• Display expert profiles on our platform so potential clients can request consultations.
• Maintain internal records of supervision, mentoring, and continued education for quality control.
• Support scheduling, intake, onboarding, payment coordination, documentation, and follow up.
To communicate with you
• Respond to your questions.
• Send updates about your application, onboarding, or matching status.
• Send reminders, next steps, or invitations to interviews.
• Provide information about new programs, events, supervision groups, or continuing education opportunities.
• Send service-related notices such as “your profile is live,” “your application is under review,” “we need additional documents,” or “your session request was received.”
For safety, compliance, and quality
• Enforce our ethics and professional standards.
• Confirm certifications, credentials, or claimed training hours.
• Detect, investigate, and help prevent fraud, misuse, or activity that violates our Terms of Service.
• Maintain records if legally required to do so.
For business operations
• Analyze interest in certain types of services (for example: corporate coaching vs emotional regulation coaching).
• Improve our intake forms, onboarding experience, and platform usability.
• Develop new service offerings, including corporate wellness support.
• Maintain internal accounting, finance, and reporting.
We may also create de-identified or aggregated information (for example, “35 percent of coaching requests in Q4 were leadership-related”). Information in de-identified or aggregated form is not considered Personal Information and may be used for analytics, marketing, or business strategy.

1. LEGAL BASES FOR USE OF YOUR INFORMATION

Some privacy laws (for example, GDPR in the European Union and United Kingdom, and certain U.S. state privacy laws) require us to explain the legal bases we rely on.
We use your Personal Information on the following bases:
• Consent: when you voluntarily provide information (for example, submitting an application to join as a Coach).
• Contract: when we need to use the data to respond to your request for services, or to evaluate and onboard you as a specialist.
• Legitimate Interests: when we use data to improve our platform, maintain security, prevent abuse, or communicate with you about relevant opportunities.
• Legal Obligation: when we need to meet legal, regulatory, or tax requirements, or respond to lawful requests from authorities.

1. HOW WE MAY DISCLOSE YOUR INFORMATION

We may share Personal Information in these situations:
With specialists and clients, when you ask us to
If you ask us to match you with a specialist, we may share relevant intake details (for example, “seeking leadership coaching for communication challenges”).
If you apply to work with us as a specialist, we may share parts of your profile (experience, languages, certifications) with potential corporate clients who are looking for someone with your background.
With companies requesting services
If a company contacts us asking for executive coaching or team support, we may share curated coach profiles with them. We only share what is relevant for the project (for example, experience with leadership teams in tech).
With service providers
We work with certain trusted vendors and platforms that help us operate our Services.
Examples: scheduling tools, secure document collection, secure file storage, email and messaging systems, analytics.
Where the law requires it, we have agreements with these providers that limit how they can use the data.
For legal, safety, and compliance reasons
We may disclose Personal Information if we believe in good faith that doing so is necessary to:
• Comply with law, regulation, court order, or lawful request.
• Enforce our Terms of Service, professional standards, or internal policies.
• Protect the rights, property, safety, and well-being of Care of You, our clients, our specialists, or the public.
Business transition
If we undergo a business transaction such as a merger, partnership, acquisition, reorganization, or asset transfer, Personal Information may be transferred as part of that process, consistent with this Policy.
De-identified or aggregated data
We may share data that has been de-identified or aggregated so it cannot reasonably be linked back to a specific person. That kind of information is not restricted by this Policy.

1. RETENTION OF YOUR INFORMATION

We keep Personal Information only for as long as reasonably necessary to:
• Provide Services you requested.
• Evaluate and onboard specialists.
• Maintain required business records.
• Meet legal, tax, or regulatory obligations.
• Resolve disputes and enforce agreements.
If you ask us to delete your Personal Information, we will make a reasonable effort to do so unless we are required by law to keep certain records (for example, compliance documentation, financial records, or proof of professional standards for an engagement).
Please note:
• Some data may remain in backups for a limited period.
• After deletion, we may keep de-identified or aggregated information that no longer identifies you.

1. YOUR CHOICES AND RIGHTS

Depending on where you live, you may have legal rights over your Personal Information. These may include:
• The right to request access to the Personal Information we hold about you.
• The right to correct inaccurate information.
• The right to request deletion of certain information.
• The right to ask how your data is being used and shared.
• The right to object to certain types of processing.
• The right to withdraw consent where we rely on consent.
Email and messaging preferences
If you no longer want to receive marketing emails or outreach about opportunities, you can tell us by replying “UNSUBSCRIBE,” or by emailing info@institute-hypnosis.com.
We may still contact you with important service-related messages such as “your application is scheduled for review.”
Identity verification
For privacy and security, we may ask you to verify your identity before we act on certain requests (for example, before we delete or release account information).
Requests on behalf of someone else
In some regions, you can designate an authorized agent to submit a request for you. If you do that, we may request proof of that authorization.

1. ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA, VIRGINIA, COLORADO, CONNECTICUT, AND UTAH

Some U.S. state privacy laws (for example, the California Consumer Privacy Act as amended by the CPRA, and similar laws in Virginia, Colorado, Connecticut, and Utah) give residents certain rights, such as:
• The right to know what categories of Personal Information we collect and why.
• The right to request access to specific pieces of Personal Information.
• The right to request correction of inaccurate Personal Information.
• The right to request deletion of certain Personal Information.
• The right to ask how and with whom we share Personal Information.
• The right to non-discrimination for exercising these rights.
Care of You does not “sell” Personal Information as “sale” is defined under these state privacy laws. We may share data with our service providers so they can perform services for us, but we do not exchange your Personal Information for money.
If you are a resident of one of these states and would like to exercise your privacy rights, contact us at info@institute-hypnosis.com or by phone +1 (847) 651-2025.
We will verify your identity before responding.
Some requests may be subject to legal exceptions. If we cannot fully comply, we will explain why.

1. ADDITIONAL INFORMATION FOR NEVADA RESIDENTS

Nevada law allows certain Nevada residents to opt out of the “sale” of “covered information” for monetary consideration. We do not sell covered information as defined by Nevada law.
If you are a Nevada resident and have questions, contact us at info@institute-hypnosis.com.

1. ADDITIONAL INFORMATION FOR NON-U.S. RESIDENTS

We are a U.S.-based platform and may process Personal Information in the United States. Privacy laws in your country may differ from those in the United States.
If you are located in the European Economic Area, the United Kingdom, or another region with data protection laws, by using our Services you acknowledge that your Personal Information may be transferred to and processed in the United States. We take steps to protect Personal Information during transfers and to handle it in line with this Policy.
If you believe we have not addressed a privacy concern to your satisfaction, you may have the right to raise that concern with your local data protection authority.

1. SECURITY

We take reasonable administrative, technical, and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, or loss.
However, no system is perfectly secure. Transmission of data over the internet and storage of data electronically always carries some level of risk. By using our Services, you acknowledge this risk.
If you create an account, you are responsible for keeping your login credentials confidential. We are not responsible for loss or damage caused by someone else using your credentials.

1. CHILDREN’S PRIVACY

Our Services are not directed to children under the age of 16, and we do not knowingly collect Personal Information from anyone under 16.
If you are under 18, you must have permission from a parent or legal guardian before sharing any Personal Information with us or applying to work with us.
If you believe we have collected information from a child under 16, please contact us and we will take appropriate action.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, or legal requirements.
When we update the Policy, we will update the “Last Updated Date” at the top of this page.
If we make a material change, we will provide additional notice consistent with applicable law.
By continuing to use our Services after an updated Policy is posted, you acknowledge the updated Policy.

1. INTERNATIONAL DATA TRANSFERS AND DISPUTE RESOLUTION

If Personal Information is transferred across borders (for example, when a coach located in Europe applies to work with corporate clients in the United States), we take commercially reasonable steps to protect that information in line with applicable privacy laws.
If you have questions or concerns about privacy or data handling, please contact us directly first so we can work to resolve it.
Depending on your location, you may also have the right to contact your local data protection authority.

1. HOW TO CONTACT US

If you have questions about this Privacy Policy, want to request access or deletion, or want to raise a privacy concern, you can reach us here:
CUH&P by Yulia Volimerets
d/b/a Care of You
1821 Walden Office Square, Suite 400
Schaumburg, IL 60173
United States
Email: info@institute-hypnosis.com
Phone: +1 (847) 651-2025
We take privacy seriously and we will do our best to respond in a respectful and timely way.