TERMS OF SERVICE
Effective Date: January 1, 2023
Last Updated: October 31, 2025
Welcome, and thank you for your interest in CUH&P by Yulia Volimerets / Care of You (“Care of You,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our online services, as defined below. By using our Services or by clicking “I Agree,” you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree to these Terms, do not use the Services.
We may update these Terms from time to time. If changes are material, we will make a reasonable effort to notify you in advance. Your continued use of the Services after updated Terms are posted means you accept those changes. The “Last Updated” date above shows the current version.
IMPORTANT: Section 15 explains that disputes between you and us may be resolved through individual arbitration rather than a jury trial or class action. You can opt out of arbitration within 30 days: see Section 15.i.

1. DESCRIPTION OF SERVICES

“Services” means:
• our websites, landing pages, request forms, intake/application forms, and private dashboards;
• our internal matching and scheduling systems used to connect clients with coaches, consulting hypnotists, and other specialists;
• communication with Care of You coordinators regarding practitioner onboarding, supervision, mentorship, training hours, and scheduling;
• any other online functionality we provide now or in the future.
Our Services are designed to:
• help private clients request support (coaching, consulting hypnosis, emotional regulation, stress management, etc.);
• help corporate clients and organizations request coaching, leadership support, communication training, and burnout prevention for their teams;
• allow practitioners (coaches, consulting hypnotists, supervisors, instructors, etc.) to apply to work with Care of You;
• support active practitioners in receiving supervision, mentorship, and structured professional practice under oversight.
Any individual or organization using the Services — including a private client, corporate representative, applicant practitioner, instructor, or other requester — is referred to in these Terms as a “Care of You User,” “User,” or “you.”
License to use the Services
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely for:
• requesting services for yourself;
• requesting services on behalf of your organization or team;
• applying to collaborate with us as a practitioner, supervisor, instructor, or consultant.
You may not use the Services for any other commercial purpose, including reselling access to our network, soliciting our practitioners outside of our process, or creating a competing service.
We may, at any time and without notice:
• limit, suspend, or terminate your access to all or part of the Services;
• modify or discontinue any feature of the Services.
You agree that we will not be liable to you or to any third party for any such suspension, limitation, modification, or discontinuation. If you do not agree with changes, your sole remedy is to stop using the Services.
Privacy
Our practices regarding personal data are described in our Privacy Policy. By using the Services, you confirm you have reviewed and understood our Privacy Policy.

1. REGISTRATION, ACCOUNT, AND ACCESS

In order to submit an inquiry (for example, to request services or to apply as a practitioner), you may be asked to complete an intake form, provide contact information, or create an account.
Accuracy of information
You agree to provide current, complete, and accurate information. If any information you submit is false, incomplete, misleading, or outdated, we may suspend or terminate your access to the Services.
Age and authority to use the Services
i. You represent and warrant that you are at least 18 years old and that you have not been previously banned or removed by us. The Services are not intended for individuals under 18. If you are under 18, do not use the Services.
ii. If you are using the Services on behalf of a company, team, or other organization (an “Organization”), you represent and warrant that:
A) you are authorized to act on behalf of that Organization and to bind it to these Terms;
B) the Organization agrees to these Terms;
C) you accept responsibility for ensuring that the Organization complies with these Terms.
Account security
If you are given or create login credentials (such as a username and password), you are solely responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account.
If you believe your account has been accessed without authorization, you agree to notify us immediately. We are not liable for any loss or damage arising from unauthorized use of your credentials, even if you were unaware of it. You may, however, be liable for losses suffered by us or others due to such unauthorized use.

1. YOUR RESPONSIBILITIES WHEN USING THE SERVICES

You agree to use the Services only for lawful purposes, and only as intended.
You agree that you will NOT:
• interfere with, disrupt, damage, or impair the normal operation of our websites, forms, scheduling systems, or communication channels;
• attempt to gain unauthorized access to any account, data, system, or network, including by hacking, password mining, scraping, or any other method;
• attempt to disable, bypass, or otherwise defeat any security or access control measures;
• copy, modify, distribute, sell, sublicense, resell, or otherwise exploit the Services to build or support a competing service;
• remove, alter, or obscure any copyright notices, trademarks, or other proprietary rights notices;
• create or attempt to create accounts automatically or using someone else’s identity without permission;
• use bots, crawlers, scrapers, or similar technology to harvest data about our practitioners, clients, processes, fees, supervision systems, or internal structure;
• submit, transmit, or share any content through the Services that:
– is unlawful, threatening, harassing, hateful, defamatory, obscene, pornographic, or otherwise offensive;
– discloses private information of a third party without their consent (including health-related or identifying information);
– infringes or misappropriates any intellectual property right, right of publicity, or right of privacy;
– is spam, an unsolicited pitch, an MLM scheme, or any form of commercial solicitation not explicitly authorized by us;
– contains malware, viruses, worms, Trojan horses, or other malicious code intended to damage or interfere with systems.
You also agree that you will NOT:
• stalk, harass, intimidate, threaten, or demean other Users or any Care of You staff;
• attempt to re-register or create new access after being blocked, unless you have our prior written consent;
• violate any applicable federal, state, or local law (including Illinois law), or these Terms.
We may take any legal and technical measures we consider appropriate to enforce these rules and to protect the Services.

1. ELECTRONIC COMMUNICATIONS, MESSAGES, AND NOTIFICATIONS

Electronic communications
By using the Services and providing us with your contact information, you consent to receive communications from us electronically, including via email, SMS, messaging apps, web portals, or within an intake/scheduling system. These communications may include scheduling updates, supervision requirements, intake clarifications, or service logistics.
Text messages and messaging apps
We may send you automated or manual text messages, or messages through other channels, about:
• your intake request or consultation request;
• scheduling and availability;
• required documentation;
• practitioner onboarding, supervision hours, or compliance steps.
These messages are informational. You can opt out of text messages at any time (for example, by replying “STOP,” or by telling us you no longer wish to receive SMS). Your mobile carrier may charge you standard messaging or data rates, and you agree that we are not responsible for those charges.
You understand that message delivery is not guaranteed (there may be delays or failed delivery), and you agree we are not liable for such delivery issues.
Marketing and program updates
If you submit an interest form or request information, you may also receive occasional informational or marketing messages about our training programs, supervision options, practice-building support, continuing education, or accreditation pathways. You can unsubscribe at any time.

1. USER CONTENT

Certain parts of the Services (for example, intake forms, practitioner applications, messaging with our coordinators, or internal review tools) allow you to submit information, including text, photos, videos, CV/resume details, biography, credentials, certifications, testimonials, and similar materials (“User Content”).
Your rights
You retain ownership of your User Content.
License you grant to Care of You
By submitting User Content, you grant Care of You a worldwide, perpetual, royalty-free, non-exclusive, transferable, sublicensable license to store, process, adapt for display, review, and use that User Content for purposes including:
• evaluating you as a practitioner, supervisor, instructor, or consultant;
• matching you with a client (individual or corporate);
• presenting your professional profile (skills / languages / areas of focus) to a client or corporate partner;
• organizing supervision, mentorship, compliance, and quality oversight;
• improving our practitioner onboarding and matching processes.
We will not publicly present your sensitive information in a way that identifies you beyond what is reasonably necessary to make a placement or fulfill a service request. We may, however, summarize or present your qualifications to potential clients.
License to other Users
If we introduce you to a potential client or organization, we may share parts of your User Content (for example, your bio or areas of practice) with that party. That party may view and use that information for the limited purpose of evaluating a potential working relationship.
Your responsibility for User Content
You are solely responsible for the User Content you submit. You represent and warrant that:
i. you are the creator and owner of the User Content, or you have the necessary rights and permissions to submit it and to grant us the license described above; and
ii. your User Content, and our use of it as described in these Terms:
A) does not infringe, violate, or misappropriate any third party’s copyrights, trademarks, trade secrets, privacy rights, publicity rights, or other rights;
B) does not defame or unlawfully invade the privacy or reputation of any person or organization; and
C) does not require us to violate any law.
We may review, edit, decline to display, or remove User Content at any time if we believe it violates these Terms or is otherwise inappropriate.
Internal communication
Messages exchanged with our coordinators, supervisors, or onboarding team may be reviewed internally for quality assurance, supervision, ethics compliance, dispute resolution, or training. Such messages should not be considered completely private within the company.

1. PROGRAMS, PRACTICUMS, CHALLENGES, COMPETITIONS

From time to time, we may run structured programs such as live practicums, business challenges, supervised practice rounds, “intensives,” or recruitment/selection challenges. Specific rules for those programs may apply. If there is a direct conflict between the specific program rules and these Terms, the specific program rules will control for that program.

1. TERM AND TERMINATION OF ACCESS

These Terms become effective when you first access or use the Services and remain in effect as long as you continue to access or use the Services.
We may, without prior notice:
• suspend or terminate your access;
• remove, edit, or restrict parts of your profile or application;
• block you from creating new access if you were previously removed.
We may cooperate with government authorities or other parties if we suspect unlawful activity, ethical violations, or threats to client safety.
The following sections will continue to apply even after termination of your access: Sections 1, 2 (age/authority), 3, 5, 7(b), 8–15, and 17–24.

1. OWNERSHIP AND INTELLECTUAL PROPERTY

The Services — including content, structure, internal matching logic, supervision frameworks, training descriptions, onboarding flows, and all related materials — are protected by copyright, trade secret, and other intellectual property laws. They are owned or licensed by Care of You, our affiliates, and/or our licensors.
We are licensing the right to use the Services to you for limited purposes, not selling you ownership. All trademarks, service marks, trade names, logos, and branding (including, without limitation, “Care of You,” “CUH&P by Yulia Volimerets,” and related marks) are the property of their respective owners. You agree not to use these marks without permission.

1. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS,” WITH ALL FAULTS AND DEFECTS, WITHOUT ANY WARRANTY OF ANY KIND.
We do not promise that:
• the Services will always be available, uninterrupted, secure, or error-free;
• information transmitted via the internet or mobile networks will never be intercepted, delayed, or altered;
• any information found through the Services will always be complete, accurate, or up to date.
YOUR USE OF THE SERVICES, AND ANY RELIANCE ON MATERIALS OR INFORMATION OBTAINED THROUGH THE SERVICES, IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, QUIET ENJOYMENT, OR NON-INFRINGEMENT.

1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE SERVICES AND FOR ANY CONSEQUENCES.
• OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES — WHETHER IN CONTRACT, TORT, OR OTHERWISE — WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US FOR THE SPECIFIC SERVICE AT ISSUE (IF ANY).
• UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, EMOTIONAL DISTRESS, LOSS OF BUSINESS, OR DAMAGE TO REPUTATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
We are not responsible for the relationship or interactions between you and any other User (for example, between a client and a practitioner), even if we facilitated the introduction.
You agree that it is your responsibility to evaluate potential risks, and to carry any insurance or professional coverage you consider appropriate.

1. DISPUTES BETWEEN USERS OR WITH THIRD PARTIES

We are not a party to disputes between Users (for example, between a practitioner and a client, or between an organization and a coach). Any dispute of that kind is strictly between you and the other party.
You release Care of You and our affiliates, officers, directors, employees, contractors, and agents from all claims, demands, and damages (actual and consequential) arising from or related to such disputes.

1. FORCE MAJEURE

We are not responsible for any delay or failure to perform any obligation under these Terms if that delay or failure results from events beyond our reasonable control, including but not limited to: power outages, internet disruptions, telecom failures, labor disputes, governmental actions, public health emergencies, natural disasters, or other events commonly understood as force majeure.

1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Care of You, our affiliates, officers, directors, employees, partners, contractors, agents, and licensors from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
• your violation of these Terms or our Privacy Policy;
• your misuse of the Services;
• any User Content or other data you submit that infringes, misappropriates, or otherwise violates the rights of a third party or applicable law.
We may assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense. You will not settle any claim without our prior written consent.

1. THIRD-PARTY SERVICES

The Services may link to or rely on third-party systems, tools, platforms, or providers — for example, payment processors, scheduling systems, video call platforms, messaging tools, or document-signing platforms (“Third-Party Services”).
We do not control, endorse, or guarantee any Third-Party Service and are not responsible for their content, performance, security, or compliance. You use Third-Party Services at your own risk, and you are responsible for reviewing any applicable terms of use and privacy policies of those third parties.

1. DISPUTE RESOLUTION AND ARBITRATION

a. General
In the interest of efficient and cost-effective resolution, you and Care of You agree that any dispute arising out of or relating to these Terms or your use of the Services will, to the fullest extent permitted by law, be resolved through binding individual arbitration rather than a jury trial or class action.
This includes claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, and applies regardless of whether the claim arises during or after termination of your access to the Services.
BY ACCEPTING THESE TERMS, YOU AND CARE OF YOU EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
b. Exceptions
This arbitration agreement does not prevent either party from:
• bringing an individual claim in small claims court if eligible;
• seeking injunctive or equitable relief in court (for example, to protect intellectual property or enforce confidentiality);
• taking action where applicable law expressly allows court proceedings instead of arbitration.
c. Process
Before starting arbitration, the party seeking arbitration must send written notice to the other party describing the dispute and the relief requested. If the parties cannot resolve the dispute within 30 days after the notice is received, either party may initiate arbitration with a recognized arbitration provider under the Federal Arbitration Act.
Unless you and we agree otherwise, arbitration will be conducted on an individual basis.
d. No class actions
YOU AND CARE OF YOU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
e. Opt-out
ARBITRATION IS NOT MANDATORY IF YOU OPT OUT.
If you do not wish to be bound by this arbitration clause, you may opt out by sending us a written notice within 30 days of the date you first accepted these Terms. Your notice must clearly state:
• your full legal name; and
• that you are opting out of the arbitration agreement in these Terms.
If you opt out in time, you will not be required to arbitrate disputes with us. Opting out will not affect your other rights or obligations under these Terms.
If this arbitration agreement is found unenforceable in its entirety, or if the “No class actions” subsection is found unenforceable, then Section 15 will not apply, and Section 17 (Governing Law; Venue) will control.

1. PROTECTED ACTIVITY

Nothing in these Terms is intended to prevent you, if permitted by law, from:
• filing a report or complaint with a government agency;
• cooperating with any lawful investigation by a government agency; or
• providing information to such an agency without notifying us first.
However, you agree to take reasonable steps to avoid disclosing our confidential business information to anyone other than the agency itself unless required by law.

1. GOVERNING LAW; VENUE

These Terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules.
To the extent any dispute is allowed to be brought in court (for example, if arbitration is deemed unenforceable or you opted out), you agree that the exclusive jurisdiction and venue will be the state and federal courts located in Cook County, Illinois, USA. You consent to personal jurisdiction there and waive any objection that such forum is inconvenient.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

1. FEEDBACK

If you provide suggestions, ideas, or feedback to us (for example, ways to improve onboarding, supervision processes, or matching logic), you agree that we own all rights to that feedback and may use it without restriction or obligation to compensate you.

1. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Care of You regarding the Services and supersede any prior oral or written agreements relating to the same subject matter. Any change to these Terms must be in a written document signed by an authorized representative of the party to be bound.

1. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified, limited, or severed to the minimum extent necessary so that the remaining provisions remain in full force and effect.

1. RELATIONSHIP OF THE PARTIES

These Terms do not create an employer-employee relationship, partnership, joint venture, fiduciary duty, or agency relationship between you and Care of You. Neither party has authority to bind the other without express written consent.

1. NO WAIVER

Any failure or delay by us to exercise any right, remedy, or provision in these Terms does not constitute a waiver of that right, remedy, or provision. We may exercise our rights at any time.

1. ASSIGNMENT

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without notice to you (for example, in connection with a reorganization or change of control).

1. THIRD-PARTY BENEFICIARIES

Our affiliated entities, contractors, licensors, and content providers are intended third-party beneficiaries of these Terms and may enforce the portions of these Terms that relate to their rights and protections.
CONTACT INFORMATION
Care of You / CUH&P by Yulia Volimerets
1821 Walden Office Square, Suite 400
Schaumburg, IL 60173
United States
General inquiries: info@institute-hypnosis.com
Security / abuse concerns: security@institute-hypnosis.com
Phone: +1 (847) 651-2025